Terms and Conditions

This Refund and Cancellation Policy outlines the terms and conditions related to cancellations, refunds, and exchanges for hotel bookings made through our website. By making a reservation, you agree to the terms of this policy. Cancellation Policy: To cancel your hotel booking, you must do so within the specified time frame mentioned during your booking process. Cancellations made after the deadline may incur a cancellation fee, which will be deducted from the refund amount.
Refund Process: If your cancellation request meets the conditions specified in the booking policy, you will receive a refund to the original payment method. The refund process may take up to 5 to 7 working days, depending on your bank or payment provider.
No-Show Policy: If you fail to check in on the scheduled date without prior notice, your booking will be considered a "No-Show," and no refund will be issued. A no-show charge may apply based on the terms agreed upon during booking. Processing Time: All refunds and cancellations will be processed within 7 working days from the request date. Please note that the exact time may vary depending on your payment provider or financial institution.
Refund Process: If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 working days.
Customer Service: If you have any questions or need assistance with a cancellation or refund request, please contact our customer service team at info@shriayodhyapalace.com or call us at +9177180 63337.